Privacy Policy
Effective Date: October 7, 2025
Last Updated: October 7, 2025
Cascade Armor LLC (“Cascade Armor,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our customers, website visitors, and community. This Privacy Policy describes how we collect, use, store, disclose, and protect your information when you visit our website, engage with our social media pages, respond to our advertisements, or otherwise interact with us online or offline.
By using our website or communicating with Cascade Armor through any digital platform, you agree to the terms outlined in this Privacy Policy. We encourage you to read it carefully to understand how your personal information is handled and what rights you have regarding your data.
1. Information We Collect
We collect various types of information to provide high-quality service and improve your experience. This includes both information that you voluntarily provide and information collected automatically through digital technologies.
A. Personal Information You Provide
When you contact us, request a quote, schedule a service, or communicate through forms, email, phone, or social media, we may collect:
Your full name, email address, and phone number.
Home or business address (for service visits or estimates).
Details about your property, requested services, or project needs.
Any messages, comments, or attachments you send us voluntarily.
We only collect the information that is necessary to respond to your inquiry, provide services, or maintain customer relationships.
B. Automatically Collected Informatio
When you visit our website, we may automatically gather certain data using cookies and analytics tools. This may include:
IP address and general location (city or region).
Browser type, operating system, and device identifiers.
The pages you visit, links you click, and time spent on our site.
Referral sources, such as if you came from a Facebook ad or Google search.
This data helps us understand how visitors interact with our website and improve its performance, navigation, and content.
C. Information from Third Parties
We may receive limited data from advertising or social media platforms (such as Meta/Facebook or Google), including engagement metrics like clicks, ad performance, or demographics in aggregated form.
We do not receive your private Facebook or Google account information.
2. How We Use Your Information
We use the information we collect to provide, personalize, and improve our services. Typical uses include:
Responding to your messages, calls, or online inquiries.
Preparing quotes, scheduling services, and following up on appointments.
Managing customer records and communication history.
Improving our website functionality and user experience.
Tracking advertising performance to understand which campaigns are most effective.
Conducting internal business analysis and customer satisfaction research.
Sending promotional emails, service reminders, or limited marketing updates (only with your consent or in line with applicable law).
Maintaining safety and preventing fraudulent or unauthorized activity.
We will never sell your personal data or use it for any purpose that conflicts with your expectations as a customer.
3. How We Share Information
Cascade Armor values your privacy and only shares your information with trusted partners who help us operate our business efficiently. These partners are contractually obligated to keep your data secure and use it only for legitimate business purposes.
We may share data with:
Website hosting providers who ensure our site runs smoothly and securely.
Analytics services such as Google Analytics, to track performance and understand visitor trends.
Advertising platforms, like Facebook/Meta and Google Ads, to deliver relevant promotions or retarget ads to interested audiences.
Email or scheduling platforms used to communicate with you, confirm appointments, or send invoices.
Payment processors if you make electronic payments (we do not store card details ourselves).
Legal authorities, if required to comply with a valid legal request or to protect our rights and property.
We do not sell, lease, or trade your personal information for profit under any circumstances.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to enhance your experience and analyze website usage. Cookies are small text files stored on your device when you visit our site.
We use:
Essential cookies for core website functionality, such as remembering preferences.
Performance cookies to measure site traffic and improve user experience.
Advertising cookies from third parties like Facebook or Google to show you relevant ads.
You can choose to disable cookies in your browser settings. Doing so will not prevent you from using our site, but some features may not function as intended. You can also control interest-based advertising by visiting:
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with legal and business obligations.
For general inquiries, data is usually deleted within one year.
For active customers, records may be stored longer for warranty, scheduling, or service history purposes.
If required by law (for example, accounting or tax reasons), certain information may be kept for up to seven years.
When data is no longer needed, we securely delete or anonymize it.
6. Security of Your Information
Cascade Armor uses reasonable administrative, physical, and technical safeguards to protect your data against unauthorized access, disclosure, or misuse. These may include password-protected systems, limited access to sensitive data, and encrypted communication channels.
While we take precautions to secure your information, no online platform can guarantee absolute security. By using our website, you acknowledge that you share information at your own risk.
7. Third-Party Links and Services
Our website and communications may contain links to external websites or platforms operated by third parties, such as Facebook, Instagram, or Google Maps.
We provide these links for convenience, but we are not responsible for their privacy practices or content.
We encourage you to review the privacy policies of any third-party sites before sharing your information.
8. Your Privacy Rights
You have the right to request access to, correction of, or deletion of your personal data. You may also opt out of receiving marketing messages at any time.
To exercise these rights, please contact us at:
(360) 975-2120
We will respond to your request within a reasonable timeframe, typically within 30 days.
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of what data we collect and to opt out of data sharing for advertising purposes.
We honor these rights and treat all customer information with equal care, regardless of your location.
9. Children’s Privacy
Our website and services are intended for adults and homeowners. We do not knowingly collect personal information from anyone under 18 years old.
If we become aware that we have collected such information, we will promptly delete it from our records.
10. International Visitors
Cascade Armor primarily serves customers in the United States. If you access our website from outside the U.S., please note that your information will be transferred to and processed in the United States, where data protection laws may differ from those of your country.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
The revised version will be posted on this page with a new “Last Updated” date.
We encourage you to review this Policy from time to time to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or how your data is handled, please contact:
Cascade Armor LLC
Vancouver, Washington
(360) 975-2120
We take privacy seriously and will do our best to address any questions or requests promptly.